Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using the Privtech Solutions website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

2. Services

Privtech Solutions Limited provides IT services including but not limited to cybersecurity, managed IT support, web development, app development, cloud solutions, and payment gateway integration. Specific terms for individual services will be outlined in separate service agreements.

3. User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of any account credentials
  • Use our services only for lawful purposes
  • Not interfere with or disrupt our services or servers

4. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Privtech Solutions Limited or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

5. Limitation of Liability

Privtech Solutions Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

6. Service Agreements

Specific IT services will be governed by separate service agreements that outline scope, deliverables, timelines, and payment terms. These service agreements, together with these Terms of Service, constitute the entire agreement between you and Privtech Solutions Limited.

7. Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services after any changes constitutes acceptance of the new terms.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Zambia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Zambia.

9. Contact Information

For questions about these Terms of Service, please contact us at:

Email: sales@privtech.net
Address: Plot A810, Meanwood Chamba Valley, Phase 1, Lusaka, Zambia